Commission Policies

these policies were last updated on 6/21/2023

Terms of Service

i may decline service for any reason

• refunds will be offered if necessary

end product may be used for any non-commercial purpose, with no credit needed (but it would be appreciated). examples include, but are not limited to:

• emoticons and stickers
• profile pictures and banners
• displaying in websites/galleries
• using as reference (e.g. for future commissions)
• personal merchandise, such as stickers or t-shirts
• free downloads

end product may not be used for commercial purposes. examples include:

• as a paid reward (twitch emotes), or used to promote paid content
• reselling, or including it as part of paid content
• advertising, commercial promotion, or branding
• paid merchandise

i will not do commissions of these things:

• NSFW or fetish/kink content
• nudity
• bigoted themes
• art of other people's characters/likeness without their explicit consent
• edits of other people's work

unless otherwise requested, i reserve the right to use final commission pieces as a showcase of my work

these terms of service may change at any point. i will make an effort to inform current and previous customers if this happens

Payment

payment is according to commiss.io's flexible policy. in other words:

• Clients are never charged before the creator is ready to begin work.
• Clients are never liable to pay when a creator is unable to complete the project through no fault of the client.
• The Commiss.io service fee will be applied to any cancellation fees.
• If there is a concern from either party, you must contact Commiss.io Support within 24 hours of project completion.
• Otherwise, Commiss.io Support is always happy to help at any point prior to project completion.
• Commiss.io will act to resolve disputes, and retains the final say when acting as mediator.
• To cancel a project, please contact Commiss.io Support from the project page.
• Cancellation policies may be superseded by the Project Agreement or extenuating circumstances.
• As outlined in the Project Agreement, clients do not retain any license to use works after a cancellation.

Before Start: Clients are never charged until a creator is ready to begin work. If either party needs to cancel before work begins, it's no problem!

During Project: If the client needs to cancel after work has begun, but before final assets are submitted, they will be charged a 25% cancellation fee by default.

Final Assets Submitted: If the client needs to cancel after the creator has submitted final assets, they will be charged a 50% cancellation fee by default. After the project's final assets have been approved, refunds will only be issued in special circumstances

payment happens up-front, via Stripe (that's how Commiss.io does it), and price may change based on complexity, demand, and the features of the commission itself. more specifically, when i am ready to do the commission, you will be charged then.

if more than three revisions are requested in the rendering phase (i.e. when the color/shape of the final product is determined,) there may be additional fees

you can also pay whatever you want above the base value of the commission. say the commission costs $15 plus $5 for complex features, but you paid $40, you will not be charged more than $40 unless the commission value goes over $40; this will also cover revision fees